Zoom desktop clients provide users with access to their VDI statistics, which can be used to confirm connectivity. Make sure you are using the Zoom desktop client to verify In addition, they can identify the kind of connection made. VDI Clients and plugins both contain methods that can be used to detect whether or not they are connected to one another. Is the VDI Client connected to the plugin, and if so, how do I confirm it? It is strongly recommended that updates to VDI Clients are performed first, and then to plugins. A plugin that exceeds the release version of the VDI Client will not be able to connect to the VDI Client and will result in the client operating in fallback mode.In addition, Only Citrix Workspace from the Citrix website is supported for Zoom VDI. The Citrix Workspace for Windows app from the Microsoft Store is not compatible with Zoom VDI, with Zoom VDI being the only Citrix Workspace application supported by Zoom VDI.Plugins will be unable to be installed if this step is not taken. It is a prerequisite that your Virtual Desktop Agent (VDA), such as the Citrix Workspace client or VMware Horizons client, must be installed on the thin client or remote workstation before the Zoom Media plugin is installed.
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